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Statements of Work - Samples
Work shall include the expeditious assembly, installation, and/or relocation of modular/systems furniture and equipment, both inside and outside of various locations. Some structures are multiple levels with virtually none having elevators. Typical items are modular furniture, partition panels, file cabinets, and shelving. Most new items will require assembly straight from the carton. All carton materials and additional debris will be required to be removed from the Air Station and property disposed of, on a daily basis, at contractor's expense.
Installation attachments to walls, floors, and/or ceilings shall be the responsibility of the contractor. Some installations require finish trim after the items are in place and this shall be the responsibility of the contractor. Items such as file cabinets and work surfaces may require leveling, and this shall be the responsibility of the contractor. All tools required to perform the work entailed in this contract shall be provided by the contractor.
The Contractor shall be knowledgeable of the assembly requirements and procedures for the following brands of modular and systems furniture: Brand X, Brand Y, and Brand Z.
The Government will have a Contracting Officer Representative (COR) available during the performance of work to coordinate the placement of all items. In addition, the Government may provide lists and drawings indicating the items to be installed and the placement of those items. At the time the work begins, the Contractor shall designate a responsible employee to supervise work and to coordinate with the COR. The Contractor's supervisor shall be on site during the time any work is being done by the Contractor's employees. Upon completion, the COR will conduct an inspection of all items and attachments installed.
The Contractor shall immediately notify the COR of damaged items that are identified upon removal from cartons or during the installation process. The Contractor shall be responsible for the repair or replacement of any items or facilities damaged by anyone in the Contractor's employ.
The Contractor shall be required to respond to each work order estimated to require less than 16 hours of labor in a period no greater than three working days. For each work order estimated to be greater than 16 hours, the contractor shall be required to respond within five working days.
The laundry vendor will go aboard the ship on the day of arrival and thereafter as required by the customer ship. The Contractor shall ensure that the laundry vendor(s) shall have in their possession the necessary security clearances from the appropriate port authorities to set up services on the ship or on the pier, as required. The Contractor shall require the laundry service to contact the ship's Supply Officer or designated representative on the day prior to and the day of departure to ensure all ship's laundry is returned satisfactorily.
The Husbanding Contractor shall be responsible for all problems and will provide solutions to these problems.
For ships at anchor, Contractor will provide a barge alongside for the entire ship visit. Minimum trash barge size is 30 feet X 100 feet. Ship will be able to dump trash throughout the day. If barge must be dumped, Contractor will provide a replacement barge. Continuous service is required.
For ships pierside, unless prohibited by port regulations, the Contractor shall furnish dedicated trash containers/barges near the ship (within 25 meters) or alongside the ship. If port regulations prohibit this proximity, the containers/ barges shall be placed as close as permitted. The containers/barges shall be emptied with sufficient frequency to allow trash disposal by the ship whenever required. Disposal of garbage from the containers/barges shall be in accordance with port and country regulations.
The Contractor shall provide lease-to-ownership service of document production publisher, Brand X model A, with on-line tape storage. The Contractor shall deliver, install, and test machine, without any additional cost to the Government. After installation, the Contractor shall conduct operational test and brief the operational procedures to the bindery operators at the installation site, in accordance with the Contractor's maintenance manual, to provide complete description of equipment operation to permit independent operation as well as preliminary trouble shooting as to misfeeds and other common machine errors which could be addressed and remedied by the operator. Upon the completion of this lease period, title to the machine will automatically pass to the Government without any additional payment under lease-to-ownership service.
Throughout the life of this contract, the Contractor shall guarantee the leased machine to conform to the performance specifications/capabilities specified. At each maintenance or on-call repair service and before passing the machine to the Government upon completion of this contract, the Contractor shall check the compliance with those specifications and, if necessary, overhaul and/or replace applicable parts or assembles to meet the specifications without any additional cost to the Government.
For the above machine, the Contractor shall perform preventive maintenance services at least once a month during the contract period. Such services shall include, but are not limited to, technical adjustment, cleaning, lubricating, replacement of parts and other services to keep the machine in good condition.
For the above machine, the Contractor shall provide on-call repair services, without any additional charge to the Government, which include all necessary labor, materials and transportation to repair the inoperative equipment including replacement parts for repair. On-call repair service shall be provided upon request by oral or written notification by the bindery operators. The Contractor shall respond to the request and arrive at the machine site within three hours unless otherwise agreed to in advance by the Contractor and the Government foreman.
The Contractor shall, during the contract period, provide a drum and consumable materials such as toner, fuser oil, developer and doctor blade (except printing paper, staple wire, bindery tape, online tape for storage and cleaning cartridge kit) as required to maintain operations, periodically replace the drum and developer as per original machine manufacturer recommendation. The Contractor shall maintain the machine to assure maximum down time of three days (72 hours). When the downtime exceeds 72 hours, the Contractor shall deliver and install a back-up machine (same brand and model) to use during the downtime.
Engines: The Contractor will ensure that an effective Foreign Object Damage (FOD) control program is in effect within his facility and on runways, taxiways, run-up and parking aprons, and contiguous non-owned facilities used in the performance of the requirement. Such a program must include, as a minimum, written objectives and an organizational structure that delineates responsibilities for FOD Prevention and inspection throughout the work process. The purpose of the procedures outlined below is to minimize the incident of foreign object damage to engines while affording the Contractor latitude to install its own procedures. The Contractor will inspect each engine received in accordance with the organizational level maintenance instruction manual within three working days of aircraft induction or removal of an engine from a shipping container. Unserviceable engines will be removed and replaced in accordance with normal maintenance procedures. In the event that an unserviceable engine can be made serviceable by use of organizational level repair procedures, that work will be requested and performed under the applicable over-and-above line item. The Contractor will report the results of the induction inspection, carefully noting defects, to the Administrative Contracting Officer (ACO) within five working days. At this point, the engine will be considered to be in the Contractor's custody for FOD protection.
Airframes: Foreign objects within the airframe present a clear threat to life and are unacceptable. The Contractor is responsible for the cleanliness of all areas disturbed during the work process. Effective tool control and measures to ensure removal of all debris are fundamental to acceptable product quality. The requirements under Engines above apply to airframe FOD control as well.
In developing a FOD prevention program a minimum of the following basic elements should also be considered;
LOADING OPERATIONS. The contractor shall perform loading operations in such a manner that no damage is caused by the Contractor. The Contractor shall comply with the transportation priorities in DOD Regulation 4500.32R (MILSTAMP) and shall comply with the approved pre-stow plan. In no event shall cargo be loaded in violation of Code of Federal Regulations (CFR) Title 49, parts 100-199 or International Maritime Organization (IMO) regulations.
The Contractor shall move cargo from place of rest and place cargo in final stow location on vessel in accordance with the stowage plan. The Contractor shall remove all unused dunnage, lashing and securing material. The Contractor shall also remove from vessel all debris generated by the operation.
The Contractor shall lash and secure cargo on vessel as directed by the Chief Mate. The Contractor shall also record/report all Government furnished or Contractor provided dunnage, lashing and securing material used aboard the vessel.
The Contractor shall move cargo from place of rest and load cargo on mode of land transport. Loading onto military or commercial land transport includes lashing/securing of cargo, covering cargo with tarpaulins, if directed by the Ordering Officer, and removing/reinstalling transporter components (sideboards, rails, tarpaulins, etc).
DISCHARGING OPERATIONS. The Contractor shall perform discharge operations in such a manner that no cargo is damaged. All cargo shall be landed at the designated place of rest. In no event shall cargo be discharged in violation of CFR Title 49, parts 100-199 or IMO regulations.
The Contractor shall unlash, unsecure, breakout and move cargo from place of rest on vessel to the temporary resting area or mode of land transport. The Contractor shall remove and account for all dunnage, lashing and securing material discharged from vessel. The Contractor shall also remove all debris generated by the operation.
The Contractor shall unlash, unsecure and remove cargo from mode(s) of land transport and place cargo in a temporary resting area. Unloading also includes removing/reinstalling transporter components (sideboards, rails, tarpaulins, etc). Prior to unloading commercial or military trucks with damaged cargo, a joint inspection shall be performed by the Contractor and the Contracting Officer's Representative.
The Contractor shall remove dunnage and lashing gear material from mode(s) of land transport. The work area where modes of land transport are loaded/unloaded shall be kept free of wood splinters, nails, lashing gear material and other residue.
The intent of the contract is to obtain Automated Data Processing (ADP) preventive and remedial maintenance services for Government-owned computer equipment including central processing units, direct access storage devices, tape devices, laser printers, and other associated equipment for the (Name specific equipment and site location). The contractor shall resolve the equipment malfunction within a four hour resolution time, twenty-four hours per day, seven days per week, at the fixed monthly charges shown in Section B of the contract.
The Contractor shall provide foreign language instruction to adult students that is focused on the (describe desired contextual requirement, i.e., medical and professional fields, political and economic, general interest and conversational skills) typically found in mass-media publications available to the desired foreign language speaking public. Instruction shall include the development of speaking, listening, and reading skills to (insert required standard, e.g., permit comprehension of relevant media or face-to-face conversation). Instruction of job relevant language terminology and usage (of the designated field of interest) is required in all instruction.
Instruction shall be based on proficiency and communication oriented linguistic and academic educational principles as used in such foreign language learning institutions such as the Department of State, Foreign Service Institute; the Department of Defense, Defense Language Institute; or (insert or substitute other recognized foreign language training center if so desired). The language proficiency levels identified as desired outcomes are as defined by the Office of Personnel Management, and as measured by the Foreign Service Instituted Language Proficiency Test (or substitute other desired testing standard).
This Statement of Work (SOW) establishes and defines the requirements for maintenance of the Pacific Northwest Metropolitan Area Network (PNWMAN). The contractor shall provide all material, labor, supplies, vehicles, test equipment, tools, and any other items required to maintain the PNWMAN as outlined in this SOW. The scope of this SOW provides for the maintenance of the PNWMAN equipment located at six Navy facilities in the Pacific Northwest. The equipment to be maintained is listed in Attachment 1 to this SOW.
The equipment included under this SOW is located at the following sites:
Naval Air Station Whidbey Island
The contractor shall maintain the system in accordance with the original equipment manufacturer's (OEM) recommended engineering and maintenance practices commencing 01 April 1998. All parts, spares, labor, supplies, vehicles, test equipment, tools, and any other items necessary for system maintenance for the life of the contract shall be included in monthly maintenance price. The term "system" refers to the equipment listed in Attachment 1 and software associated with the listed equipment. It does not include equipment added to the system by others or the interconnecting communications system.
The contractor shall perform preventive maintenance on the system including scheduled preventive maintenance such as periodic tests, inspections, and all other preventive maintenance services/practices recommended by the OEM.
The contractor shall perform remedial maintenance after notification that equipment is inoperative.
Remedial maintenance shall be performed by the contractor after notification that equipment is malfunctioning. Maintenance on any piece of equipment covered by this contract shall commence within a maximum of four hours after notification by the Government. All attempts will be made to fully restore the equipment to full operational capability within eight hours of notification of malfunction.
The contractor shall provide, for the term of the contract, service personnel trained and certified by the respective OEM's sufficient to ensure system performance and compliance with the maintenance requirements outlined herein.
The contractor shall provide training for NAVOSHENVTRACEN using contractor-owned/provided learning materials, equipment and methodologies to produce a graduate that satisfies the Center's mission and learning objectives.
The mission of the NAVOSHENVTRACEN is to provide quality safety, health, and environmental training to selected personnel in order to enhance skills at the basic, intermediate, and advanced levels in order to prepare personnel in their designated specialty or field.
The objective of the course is to familiarize the student with various types of common machinery and related safety standards. Guidance is provided on hazards associated with various kinds of machinery and control of hazardous energy sources (lockout/tagout). The course presents an approach to machine inspection that enables participants to recognize hazards such as those created by point of operation, rotating parts, and flying chips, and provides options to achieve abatement. The course also includes an introduction to robotics. Upon completion of this course, the students will be able to:
Contractor personnel assigned to teach a course shall have expertise in the subject area and instructional experience. The personnel shall be knowledgeable of all initial presentation and remediation procedures, training aids, devices and equipment associated with the course and shall be evaluated by both the contractor and government. Contractor instructors will be evaluated by Government subject matter experts and by student critiques.
Contractors are to provide all training materials used in the course, including instructor lesson plans, student handouts, references, charts, manuals, tests, audiovisual aids, and training equipment. Contractors may prepare materials or use their already existing course materials, modified as necessary, to conduct the training in accordance with the SOW.
There is no predetermined list of training equipment, handouts, audiovisual aids, references (other than those cited in the course outline), manuals, etc., to be used in the course. The selection of these materials is at the discretion of the contractor. It is required, however, that the course will use training equipment, handouts, and other audiovisual aids, e.g., videotapes.
The service provider shall use the facilities described below in any combination to provide Child Development Programs, subject to the terms, conditions, and limitations of this performance work statement:
Government-owned, service provider-operated Child Development Centers (CDCS)
The current CDC facilities in the COMNAVBASE San Diego Region will be made available to the service provider.
The service provider shall manage and operate a Family Child Care (FCC) Program.
The service provider shall provide a Resource and Referral Service (R&R) which links eligible sponsors with available child care in CDCS, FCC homes, and in the community (e.g., CCCS).
The service provider shall maintain a consolidated waiting list for all Child Development Programs in the COMNAVBASE San Diego Region.
The full-day enrollment for the COMNAVBASE San Diego Region as of January 20, 1998 is 1,912 children distributed by age group as shown in Table C-1 below. The service provider shall, at a minimum, provide care to the current full-day enrollment and shall be able to increase full-day enrollment to meet the demand for child care, as determined annually by the COMNAVBASE San Diego Regional Commander. Best projections at this time indicate that during the five-year contract period the demand for infant care as well as the overall number of children needing care will increase.
The service provider shall meet and maintain the operating standards for child care prescribed by the most current regulations and instructions, as applicable: Military Child Care Act of 1989, Child Development Program OPNAVINST 1700.9 (Series), OPNAVINST 1700.9D Revisions, State of California Child Day Care Center General Licensing, State of California Family Day Care for Children, National Association for the Education of Young Children Accreditation Criteria.
The Department of Defense (DOD) is examining its existing exchange structure in order to retain, or improve, the exchange benefit, and streamline the operations and management of the DOD resale system as we enter the next century. Assistance is being sought from industry to answer the following question... "What would be the most efficient and cost effective way to organize and operate our Services exchanges in order to meet Service unique needs, maintain good customer service, ensure competitive pricing and continue support for Morale Welfare and Recreation (MWR)."
Employing a "due-diligence type" methodology, the contractor shall conduct a detailed organizational and financial analysis/study of all functional areas of the current Army and Air Force Exchange Service (AAFES), Navy Exchange Service Command (NEXCOM) and Marine Corps Exchange (MCX) structures (i.e. headquarters, regions, distribution centers, and installation operations within the Services Resale Systems). The results of the study will include, as a minimum, the following:
Upon completion of Phase I of the study, the contractor will provide:
(1) An evaluation of each functional area of exchange operations.
(2) The identification of feasible organizational options to the Oversight Board that would accomplish the objectives identified above. The universe of feasible organizational options will include as a minimum, the current exchange structure as a baseline and those options proposed by the contractor. It may also include options proposed by the Services.
(3) An evaluation and comparative analysis of those organizational options selected by the Oversight Board on the basis of cost, risk, service unique needs, benefit and return on investment.
(4) Recommendations based on the results of the evaluation and comparative analysis that identify and array those options which are considered to best satisfy the objectives identified above.
(5) A cost estimate shall be provided for each implementation alternative postulated. The cost estimate shall be in a rough order of magnitude for the work that is to be performed.
Phase II of the study will encompass the implementation of the chosen alternative of Phase I if the services require assistance in implementation.
The Contractor shall provide comprehensive health care services, medical aid station support, and associated support services for all eligible beneficiaries in accordance with this SOW. The quality of medical practice shall meet or exceed reasonable standards of professional practice for health care as determined by the same authority that licenses and oversights medical care in the country of Singapore.
The contractor shall be responsible for establishing a network of providers for the delivery of all authorized health care benefits, both inpatient and outpatient, subject to all applicable provisions of the program, including limitations and exclusions. Promote the establishment of appropriate referral mechanisms to ensure optimal utilization of resources and foster coordination of all care delivered to the beneficiary population.
Ensure the establishment of systems to inform the beneficiary of access mechanisms and referral procedures.
Improve patient continuity of care by establishing mechanisms to facilitate necessary consultations, follow up appointments, and sharing of medical records.
The contractor is responsible for establishing networks of contracted health care providers.
The contractor shall develop and implement a system for continuously monitoring and evaluating network adequacy.
The contractor shall provide access to medically required specialists who are licensed and certified or eligible for certification by the appropriate specialty board.
The network shall include an adequate number and mix of providers to satisfy anticipated demand and to ensure adequate access to appropriate types and levels of care.
The network shall include adequate delivery sites to ensure adequate access to care.
Emergency Services shall be available and accessible 24-hours-a-day, 7-days-a-week.
The wait time in the office in non-emergency situations shall not exceed 45 minutes.
The Contractor shall conduct basic and applied research that is aimed at finding new ways to safely accelerate decompression after long deep dives, as well as preventing and treating decompression sickness in deep sea divers and crew members of disabled submarines. The Contractor shall conduct investigations into decompression procedures, decompression sickness epidemiology and risk prediction, development of gas exchange kinetics and bubble dynamics models, biochemical decompression, decompression sickness pathophysiology, and control of contaminants in confined atmospheres.
The Contractor shall investigate new methods of determining risk assessment for systemic and oral disease as an overall dental care and periodontal disease risk assessment program. This may involve the development of monoclinal antibodies to oral bacteria using the hybridoma procedure and the development of a rapid test method approach for determining the presence of antibodies in saliva to infectious disease-related antigens such as mycobacterium tuberculosis, hepatitis B or rubella antigens.
The Contractor shall investigate ways to improve diagnostic assays for the detection of biological and chemical warfare agents. This research will entail the improvement of hand-held immunochromatographic assay devices. Research will also focus on the development of a biosensor and the adaptation of recombinant antibody technology for improved reagents used to detect biological warfare agents.
The Contractor shall conduct research on the medical effects of Electromagnetic Radiation (Radiofrequency Radiation (RF), Microwaves and Lasers) using basic and applied scientific methods. In addition, the Contractor will investigate the effects of RF, Microwave and Laser non-lethal technologies. The Contractor shall be prepared to quickly respond to operational-related requirements for RF, Microwave and Laser threat analysis
The Contractor shall conduct toxicological, pharmacological and physiological investigations on all types of exposure by military personnel to substances encountered in battlefield, surface ship, submarine and aircraft environments.
The contractor shall provide legal support to the Government with regard to disputes under or related to Contract xxxx. The contractor shall provide independent legal advice and analysis with regard to those disputes. This may include, but is not limited to:
a. Analyze and evaluate legal claims and counter claims and issues of law presented in the instant case. Provide legal advice and analysis on the relative merits of the Government's and the Contractor's positions on those issues and possible additional claims or counter claims to be interposed by the Government. Provide an assessment of alternatives available to the Government as it pursues settlement negotiations as directed by the court.
b. Analyze and evaluate claims and requests for equitable adjustment submitted under the contract in dispute. Provide advice on the issues presented, documents that are pertinent, facts that are relevant, and relevant merits of the Government's and the contractor's positions.
c. In support of paragraphs a. and b. above, identify issues that require additional technical/legal/financial/cost/audit analyses. Provide advice, perform reviews and analyses, and make recommendations regarding the development of facts to support the Government's position.
d. Provide advice as to the implications and consequences of audits.
The contractor shall perform independent analyses of Integration of Air Launched Weapons and Decoys, and Aerial Target Systems onto aircraft. Provide independent engineering reviews and evaluations on proposed aircraft/weapon interface design changes. Provide recommendations to minimize total aircraft systems/weapons impact on mission capability, production and costs. Provide independent analyses/recommendations for technical documentation related to planning, production, configuration control, aircraft flight tests, and overall programming in support of aircraft/weapon integration program.
The contractor shall conduct independent analyses of production engineering for Air Launched Weapons and Decoys, Unmanned Aerial Vehicles, and Aerial Target Systems. Independently review and evaluate engineering support documentation, engineering reports, technical reports, reliability reports, component specifications, product base lines, and military standards and specifications for accuracy and applicability to the weapon system. Independently review and evaluate Engineering Change Proposals (ECPs) and Major Waivers and Deviations to ascertain their adherence to component specifications and military requirements. Independently review and evaluate technical design proposals for compatibility with system requirements and provide recommendations as necessary. Independently review, evaluate, and provide recommendations concerning improvement modifications, replacements, changes, overhauls, repairs, and test and evaluation of hardware and applicable software.